How do I update my pharmacy's license information?

In the event your DEA or state license information expires, your InfiniTrak account will not give you access to your transaction data until the information is updated.  You will update your license information by:  

  1. Log into your InfiniTrak account at
  2. Complete and submit the 'Update License Form' 

Step one is to log into your InfiniTrak account at using your username and unique password.  Once you log in, the software will automatically take you to the Update License Form.  Step two is to complete and submit the 'Update License Form'.  The form will show you the location that has the expired license information and what needs to be updated.  Identify what needs to be updated.  Accurately enter the updated information in the correct field.  Then click Save and Continue.  



Thank you for reading "How do I update my pharmacy's license information?". If you have more questions, feel free to consult other articles in InfiniTrak's Self Service Portal, send us a message via the "Support" button at the bottom of your screen, or give us a call at 1.844.463.4641.

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